Refund policy
Return Policy
At The Devil Inside Store, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help.
Returns
- Eligibility: Items can be returned within 14 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
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Non-Returnable Items: Certain items cannot be returned, including:
- Perishable goods (e.g., food, flowers)
- Personalized or custom-made products like T-shirt, Hoodie or Cap
- Gift cards
- Downloadable software or digital goods
- Defective/Damaged Items: If your item arrives damaged or defective, please contact us immediately.
How to Initiate a Return
- Contact Us: Email our customer support team at info@thedevilinside.store with your order number and reason for return.
- Approval: Once your return is approved, you will receive instructions on how and where to send your item.
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Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error with your order. The return address will be the location where the product was printed.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-10 business days.
- Please note that shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@thedevilinside.store.
Contact Us
If you have any questions about our return policy, please contact us at:
- Email: info@thedevilinside.store